Privacy Policy

Who we are

JSR Tiling Ltd is a tiling contractor based in Christchurch, Canterbury, New Zealand ("we", "us", "our"). We can be contacted at info@jsrtiling.co.nz or 022 101 8468.

This Privacy Policy explains how we handle personal information under the New Zealand Privacy Act 2020.

Information we collect

We collect personal information you provide directly to us — typically through our contact form, by email, by phone, or in person. This includes your name, email address, phone number, project location, and any details you share about your tiling enquiry.

We also collect non-identifying information about your visit to this website, such as pages visited, device type, and approximate location, through standard web analytics.

How we use your information

We use the information you provide to respond to your enquiry, prepare quotes, arrange site visits, deliver services you have engaged us for, and follow up after work is complete. We may also use it to send occasional updates that are directly relevant to your project.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Who we share information with

We may share limited personal information with trusted service providers who help us run our business, such as our email and quoting tools, accounting software, and website analytics providers. These providers are bound to use your information only to provide services to us.

We may also share information where required by law or where necessary to deliver the services you have engaged us for (for example, with suppliers or main contractors on a project).

How long we keep your information

We retain personal information only as long as we need it for the purposes set out in this policy, or as required by New Zealand law (for example, tax and contracting records).

How we protect your information

We take reasonable steps to protect personal information from loss, misuse, and unauthorised access — including secure storage, access controls, and encrypted transmission where applicable.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate. You can request access or correction by emailing info@jsrtiling.co.nz.

If you have a concern about how we have handled your personal information, you can also raise it with the Office of the Privacy Commissioner at privacy.org.nz.

Cookies and analytics

This website uses cookies and similar technologies for basic functionality and to understand how the site is used. You can disable cookies in your browser settings if you prefer.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

Contact

Questions about this policy or how we handle your personal information can be sent to info@jsrtiling.co.nz, or call 022 101 8468.